Welcome to Taxiz, the ride-hailing service that respects your privacy and prioritizes the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use the Taxiz mobile application and related services. By using Taxiz, you consent to the practices described in this policy.
1. Information We Collect
1.1. Personal Information: When you create an account, we collect information such as your name, email address, phone number, aadhaar card, and profile picture. Drivers are also required to provide their driver’s license, vehicle information, and insurance details.
1.2. Location Data: Taxiz uses location services to provide ride matching and navigation. We collect your device’s GPS data to determine your location when you request a ride.
1.3. Payment Information: To process payments, we collect payment card details, mobile wallet information, and billing addresses. This data is securely stored by our payment processors.
2. How We Use Your Information
2.1. Ride Services: We use your information to facilitate rides, connect riders with drivers, and process payments. Your location data is used for ride matching and navigation.
2.2. Customer Support: We use your information to respond to inquiries, provide assistance, and address issues you may encounter.
2.3. Communication: We may send you service-related messages, updates, and promotional materials. You can opt out of promotional communications.
3. Data Security
We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. These measures include encryption, access controls, and secure data storage.
4. Data Retention
We retain your data for as long as necessary to provide our services and as required by legal and regulatory obligations.
5. Disclosure of Information
We may share your information with third parties for purposes such as payment processing, background checks (for drivers), and legal compliance. We do not sell your personal information.
6. Your Choices
You can access, update, or delete your personal information in the app’s settings. You can also contact us to exercise your privacy rights.
7. Changes to this Privacy Policy
We may update this Privacy Policy as our services evolve. We will notify you of any material changes, and the revised policy will be effective when posted.
8. Contact Us
If you have questions or concerns about our Privacy Policy or data practices, please contact us at [info@taxizapp.com].
Thank you for choosing Taxiz. We are committed to protecting your privacy and providing a safe and enjoyable ride-hailing experience. Your trust is important to us, and we value the privilege of serving you.